Shipping policy
At MXON Store, we want to make sure your order arrives quickly and safely. All orders are prepared and shipped from our fulfilment centre in Granollers, Barcelona, Spain.
Once your order has been processed and dispatched, you'll receive a confirmation email with tracking information (when available), allowing you to follow your shipment every step of the way.
Please note that delivery times are estimates and may vary depending on the destination, customs procedures, public holidays, or other unforeseen circumstances.
Shipping Rates & Delivery Times
Spain (Mainland)
Standard Shipping: €4.95
Free Shipping on orders over €5.00
Estimated delivery: 3–5 business days
Canary Islands
Standard Shipping: €29.95
Free Shipping on orders over €101.00
Estimated delivery: 5–8 business days
Europe – Zone 1
Includes Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal and Sweden.
Standard Shipping: €4.95
Free Shipping on orders over €101.00
Estimated delivery: 3–5 business days
Europe – Zone 2
Includes Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Lithuania, Poland, Romania, Slovakia, Slovenia, Norway and Switzerland.
Standard Shipping: €9.95
Free Shipping on orders over €101.00
Estimated delivery: 3–5 business days
United Kingdom
Standard Shipping: €9.95
Free Shipping on orders over €101.00
Estimated delivery: 3–5 business days
Isle of Man
Standard Shipping: £40.00
Estimated delivery: 5–8 business days
United States
Standard Shipping: €9.95
Free Shipping on orders over €101.00
Estimated delivery: 3–5 business days
Japan & Indonesia
Standard Shipping: €29.95
Free Shipping on orders over €200.00
Estimated delivery: 5–8 business days
Rest of the World
Includes Australia, Canada, Cyprus and over 40 additional destinations.
Standard Shipping: €34.95
Free Shipping on orders over €200.00
Estimated delivery: 5–8 business days
Please note: We currently do not ship to Andorra.
International Orders & Customs
Orders shipped outside the European Union may be subject to customs duties, import taxes, or local fees depending on the destination country.
These charges are not included in the order total and are the responsibility of the customer.
MXON Store is not responsible for delays caused by customs clearance procedures.
Order Processing
Orders are prepared and dispatched as soon as payment has been successfully confirmed.
During busy periods, such as product launches, promotions, or the Motocross of Nations event, processing times may be slightly longer than usual.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information whenever this service is available.
If you have any questions about your shipment, our customer support team will be happy to assist you.
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping information during checkout.
If an order cannot be delivered due to an incorrect or incomplete address, additional shipping charges may apply to resend the parcel.
